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Merchant Services



Return Policy
The value of magic is in its secret, for that reason we do NOT offer returns on magic tricks (no exceptions!). If your product arrived damaged to you or malfunctions we would be happy to offer you an even exchange for the same product. Please note that you have to make your claim for a damaged product the moment you get it or no later than 14 days from the day it was delivered at your door (we check UPS and US mail records).
For any other product (not under the Magic category) we will be happy to offer a refund only if the product is in new conditions and was not open. Please note that in case your order was shipped with “Free Shipping" we will deduct the actual shipping cost when we make the refund; Order price-shipping cost= refund.
 
How do I return an item?
In case a product is damaged please follow these steps:
1. Call Us at: 1-305-945-2217. Make sure you have your order number for faster service.
2. After you explain the problem with the product, we will offer you an RMA number. You should include it in a note  packed together with your product.
3. Ship the product to: Magic Hut Inc. 1938 NE 149th ST. North Miami FL. 33181
4. After we receive the damaged product and it was inspected to make sure it was not caused by improper use (most cases because people don’t read instructions), we will send back to you a new product.
 
 You pay the shipping cost associated with the return and we will pay the shipping to send a new product back to you.
 
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